Order and Product

Common queries answered.

Common queries answered

Order and Product

Processing typically takes 1–3 business days.
Delivery times depend on your location and shipping method:

  • Domestic (US/Europe): 3–7 business days

  • International: 7–21 business days

You’ll receive a tracking number once your order ships.

We accept returns or exchanges within 30 days of delivery.
Items must be unused, in original packaging.
To initiate a return, contact us at sales@qamirox.com with your order number.

Non-returnable items:

  • Custom or personalized orders

  • Sale items

Refunds are issued to the original payment method within 7–14 business days after the return is received and inspected.

If you need to change your shipping address, please contact us as soon as possible at sales@qamirox.com.
We can only update the address before your order has been processed or shipped. Once it’s on its way, we can’t make any changes.

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.
If you haven’t received the email or need help, contact us at sales@qamirox.com.

For any questions, issues, or support requests, please contact us at sales@qamirox.com.
Our team is available Monday to Friday and typically responds within 24 hours.

If you realize that your shipping address is incorrect, please contact us as soon as possible at sales@qamirox.com.
If your order hasn’t shipped yet, we’ll do our best to update the address. Once the order has been dispatched, we may not be able to make changes.

Yes, we offer international shipping to most countries.
If you’re unsure whether we ship to your location, feel free to reach out to us at sales@qamirox.com — we’ll be happy to confirm and provide shipping details.

Whenever possible, we ship all items in a single package.
However, in some cases — depending on warehouse location or item size — your order may arrive in multiple parcels.
You will receive separate tracking numbers if this happens.

 

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Free Worldwide shipping

On all orders above €50

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

MasterCard / Visa

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